At Automation Veriac, we are committed to processing and delivering your orders as efficiently as possible. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- Orders are processed during our regular business hours, excluding weekends and public holidays.
- Most orders are processed within 1–3 business days after payment has been successfully received.
- Processing times may vary during peak seasons, promotional events, or due to product availability.
2. Shipping Methods
We work with reputable shipping carriers to ensure reliable delivery of your orders. The available shipping options and estimated delivery times will be displayed during the checkout process, where applicable.
3. Shipping Time
Estimated delivery times begin after your order has been processed and shipped.
Typical delivery estimates are:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days (where available)
Actual delivery times may vary depending on the destination, customs processing, weather conditions, or carrier delays.
4. Shipping Charges
Shipping fees, if applicable, are calculated at checkout based on factors such as:
- Delivery destination
- Shipping method selected
- Package weight and dimensions
Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.
5. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where tracking is available through the selected carrier.
6. Delivery Delays
While we strive to deliver orders within the estimated timeframe, Automation Veriac cannot guarantee delivery dates. Delays caused by shipping carriers, customs authorities, weather events, or circumstances beyond our control are not our responsibility.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
Automation Veriac is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged:
- Contact us as soon as possible after delivery or the expected delivery date.
- Include your order number and any relevant photos if the package or product was damaged.
- We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
9. International Shipping
Where international shipping is offered:
- Customers are responsible for complying with local import regulations.
- Customs duties, taxes, and clearance fees may apply and are the responsibility of the recipient unless otherwise specified.
- Delivery times may be extended due to customs processing.
10. Changes to This Shipping Policy
Automation Veriac reserves the right to modify this Shipping Policy at any time. Any updates will be posted on this page with a revised Effective Date.
11. Contact Us
If you have any questions regarding this Shipping Policy or your shipment, please contact us:
Automation Veriac
Email: [email protected]